Returns + exchanges
We are pleased to accept returns purchased on dollieme.com within 30 days of purchase, however we are unable to make exchanges. To exchange an item, please process a return with us and then you may order a replacement through one of our partners: Amazon, Zulily, or Kohls.
When packaging your item for a return, please include your order number or a copy of the packing list that was included in your shipment.
Please ship the item to us via your choice of carrier, and allow 7-10 business days after we receive it for us to process your return and issue a refund.
Please ship your returns to:
Dollie & Me / Returns
306 Primrose Lane
Mountville, PA 17554
We are not able to accept returns on items that have been washed, worn or altered. We are only able to accept returns for items that are purchased on dollieme.com. Please note that we may refuse a return if fraud of abuse is suspected.
Return shipping and handling fees are not covered unless it has been determined that there was an error on our part. If you find that your item is damaged or has been incorrectly shipped, please email Customer Service to proceed with your return.